Legal — Cookie Policy

1st July 2023

We use various methods to track general usage data for our website. In particular, we may collect information about your computer, including where available, your IP address, operating system and browser type, for system administration and to analyse aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

A cookie is a piece of data that a website can send to your browser, which may then store it on your computer's hard drive.

We may obtain information about your access and use of our website by using a cookie file stored on the hard drive of your computer. Cookies contain information that is transferred to your hard drive. They help us to improve our website and assist us to improve our services. They enable us to:

  • estimate our audience size and usage pattern;
  • store information about your preferences, and so allow us to customise our website according to user needs;
  • speed up your searches;
  • recognise you when you return to our website

You may refuse to accept Cookies by activating the setting on your browser which allows you to refuse the setting of Cookies. Unless you have adjusted your browser setting, our system will issue Cookies when you visit our website or parts of it. If your browser settings are set or changed to refuse Cookies or you remove any Cookie file this may restrict your use or continued use of the website.

We have also integrated Google Analytics and Google Tags Manager into our online store, which automatically tracks the following events:

  • page_view, view_item, and view_item_list
    When a visitor views a page, such as a product page; or views a list of items, such as a list of products.
  • share, signup_newsletter
    When a user shares a link using our share tool, or subscribes to our community email.
  • add_to_cart, remove_from_cart
    When a visitor adds or removes a product to or from the shopping cart.
  • view_cart
    When a visitor clicks the 'view basket' button.
  • begin_checkout
    When a visitor clicks the 'begin checkout' button.
  • add_email_info, add_payment_info, add_shipping_info
    When a visitor completes each stage of the checkout process.
  • purchase
    When a visitor completes a purchase and views the thank you page in the checkout.

More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through such sites as www.allaboutcookies.org.

All information you provide to us is stored on our secure servers. See our Terms and Conditions on maintaining confidentiality of any password and any user name or other secure login information.